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Meet Courtney Wallace

Courtney Wallace
Director of Admission - Chicago Region
Augustana College (Rock Island, IL)

How did you become a director of admission for Augustana College?
I have been at Augie in my current role as the director of admission for the Chicago region since fall of 2012. I was fortunate to have some incredible mentors and co-workers at my previous institution, Missouri S&T (Missouri University of Science and Technology). My supervisor and mentors at S&T took the time to get to know me and allowed my strengths to shine. They pushed me in areas beyond my comfort zone, and my ideas and input were valued and explored. I learned about enrollment management and the fundamentals of recruitment from some of the best. I was encouraged to get involved in both the Missouri ACAC and Illinois ACAC from the beginning, and I was immediately hooked. I started by joining a couple of committees, which led to becoming a committee chair. Eventually, I served on the Executive Board. Leadership opportunities in MOACAC and IACAC, my willingness to take on projects that others didn’t want, and coaching and support from my mentors prepared me for my role as Augustana’s director of admission in Chicago.  

What is your favorite part of the job? 
The people – our profession is full of amazing and dedicated individuals. I certainly love working with students, too. We get to watch them navigate the college search process, and then follow them through college graduation, marriage, and beyond. But, I had no idea how co-workers -- in both colleges and high schools -- would become trusted colleagues, my biggest cheerleaders, my inspirations, and best friends!

How does NACAC play a role in your career?
I have always looked to NACAC to outline the standards for our profession and to keep me informed about important issues impacting our work and the students we serve. NACAC has also provided me with some of the most beneficial professional development opportunities both in programming (conferences) and in networking. I enjoy connecting with colleagues from all over the world who are coming together with the same mission.

Do you have any advice for professionals new to the field?
Say “yes” to taking on new responsibilities or projects in your office, even the ones others might not want. You will learn something valuable each time. Get involved -- even in a small way -- with your local affiliate. You will meet so many great people.

When you aren’t working, what do you like to do?  I just bought a new condo this summer. So, right now when I am not working, I am having fun exploring my new neighborhood, decorating, and making my ”new place” feel like home.

Describe yourself in five words.
Passionate, Enthusiastic, Conscientious, Loyal, and Dependable.

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