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Part 6: Institutional Training, Ongoing Supervision of Agency Activity, and Student Monitoring

Commissioned Agent Series Part 6Institutions should commit to frequent training and ongoing supervision of contracted agencies. This installment focuses on the institution’s responsibility for training agents, providing ongoing support to agent partners, and managing the relationship, which includes appropriately handling improper behavior.

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This is the final paper in a series of six NACAC resources designed to guide member institutions in the implementation of agent partnership practices and responsibilities set forth in the Guide to Ethical Practice in College Admission.

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